Our commitment
A clinic that treats diabetic retinopathy cannot publish a website its own patients cannot read. We aim for WCAG 2.2 Level AA across every public page, and we treat a barrier as a defect — the same priority as a page that will not load.
Partially conformant, honestly
The site is built to WCAG 2.2 AA and passes our own testing on the areas below. It has not yet been through an independent audit, so we say “partially conformant” rather than claiming a certificate we do not hold.
What works today
- A “Skip to content” link on every page, reachable with the first press of Tab.
- Full keyboard operation: every link, button, form field, menu and dialog can be reached and used without a mouse, with a visible focus ring.
- Semantic headings and landmarks, so a screen reader can jump by heading and by region.
- Text alternatives on meaningful images; decorative artwork is hidden from assistive technology rather than announced.
- Colour contrast tested against AA in both the light and the dark palette, with a theme switch that respects your system setting.
- Motion honours “reduce motion”: animations, parallax and the opening sequence all stand still when your device asks them to.
- Text reflows without a horizontal scrollbar down to a 320px viewport and up to 200% zoom.
- Form fields carry real labels and errors are announced, not signalled by colour alone.
- Tap targets are at least 44 by 44 pixels.
- No content flashes more than three times a second.
Known gaps
Naming these is the point of a statement. Each is scheduled rather than accepted:
- The embedded Google map and the social feed panels are third-party frames whose internal accessibility we do not control. Every address, phone number and set of opening hours the map conveys is also written as text beside it, and the panels do not load unless you allow them.
- Some older blog images predate our alt-text standard and carry short descriptions rather than full ones. They are being rewritten article by article.
- The site is published in English. Much of our patient community reads Urdu more comfortably, and Urdu versions of the core care pages are planned.
- Medicine leaflet tables are dense; on a narrow screen they scroll horizontally inside their own container rather than reflowing.
- No independent audit has been commissioned yet. It is on the plan for the coming year.
If something is in your way
Tell us at complaints@aslam.clinic — say which page and what happened, and a screenshot helps but is not required. We reply within 5 days and we will get you the information another way in the meantime, by phone on +92 308 0429292 or in person at the clinic.
Nothing about your care requires this website. Every service on it can be arranged by telephone or at the counter, and asking for help with it is not an imposition.